With the goal to become a market leader in material handling solutions and services, Toyota Material Handling Europe is investing in technology and embarking on a digital journey. Connectivity is key to efficient forklift service, and is one of the values of the Toyota Service Concept, Toyota’s service approach based on the Toyota Production System. Thanks to this lean approach to service, Toyota Material Handling can offer better planning, more added value and less muda (waste). Furthermore, telematics can be used to prepare and support the technicians in a better way. All these features can be found in T-Stream, the service tool developed by Toyota with help from Microsoft, which technicians are already using today.
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“As a strong collaborative partner, Microsoft is supporting us to help our dream come true: predictive servicing of forklifts with zero breakdowns as a goal,” says Axel Wahle, Marketing Director at Toyota Material Handling Europe. By identifying technical issues before they even happen customers will experience higher machine utilisation and elimination of downtime. “Our collaboration with Microsoft focuses mainly on developing technology, programming software, and future thinking about the next possibilities.”
To discover what this collaboration already offers today, come and visit Pavilion 32 at CeMAT 2018: Under the theme ‘Think like Toyota’, Toyota Material Handling shares its long experience in the Toyota Production System and its lean thinking with visitors, together with key partners. Looking into what digital transformation in logistics might bring in the future, Toyota and Microsoft are also showcasing in the Digital Factory fair in Hall 7 at the Hannover Messe.
For further information please visit: https://toyota-forklifts.eu/cemat-2018/