The report ‘Dual Impact: together we make a difference’ shares measurable progress on 24 out of 25 sustainability targets set. It acknowledges the efforts of Toyota Material Handling Europe, its partners and stakeholders to meet targets and improve sustainability performance. EcoVadis, a provider of sustainability supply chain ratings, has ranked Toyota Material Handling Europe alongside the world’s top 2% of companies. This means that Toyota has demonstrated class-leading transparency and has achieved ‘Advanced CSR engagement’.
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Toyota Material Handling aims for zero accidents and has succeeded in reducing lost days in factories by 67% over the last two years. As an official campaign partner for the European Agency for Safety and Health at Work (EU-OSHA), the company is one of the most active partners in the EU-OSHA network. Toyota is committed to raise safety standards in provision of training for forklift operators and warehouse managers, and actively engages the EU-OSHA network as a focus group.
EcoVadis rated Toyota Material Handling in the top 3% of global suppliers for its labour practices, dedication to cultivating talent and for promoting a responsible culture throughout the company and supplier base.
By focusing on sustainability, Toyota Material Handling is growing its revenues while reducing emissions, with smarter fleets, buildings and manufacturing processes. Through its Dual Impact strategy, Toyota also helps customers achieve significant energy-savings.
This second report extends the company’s reporting scope to cover more of its operations, adding Belgium, Czech Republic, Denmark, Germany, Italy and Spain and includes over 82% of employees.
The company commits to cover over 90% of employees for its next report to reduce energy consumption across European operations by 10% versus 2012, our base year. A complete overview of our sustainability targets can be found in the Sustainability Report.
Quality products and services also have a significant impact on the triple bottom line, which is why the report also includes Toyota’s efforts to remain ‘Number 1 in customer satisfaction’. The company is proud to have received the iF Universal Design expert and consumer labels for two of its products: the BT Movit S-series and N-series, Care Equipped for Mobility Support range.
Tom Schalenbourg, Sustainable Development Director at Toyota Material Handling Europe, said, “Reporting is just the tip of the iceberg – to run a responsible business, there must be continuous improvement. Our partners, among which WSP, PwC and CloudApps, are an added value in this process. They help us in monitoring, assessing and reporting our performance accurately. As a company, we are keen to meet and exceed our objectives and remain an industry leader in sustainability.”