In logistics, standing still is not an option

Our priorities are clear: the health and safety of our employees, as well as our customers and suppliers, coming first. Second is to do everything we can to uphold our service to our customers and partners. Europe is opening up and our business activities consequently follow. Our top priority remains the health and safety of our customers and colleagues.

Europe is opening up and our business activities consequently follow. Our top priority remains the health and safety of our customers and colleagues. We would therefore like to remind everyone to carefully follow health precautions:

  • Stay home even with only mild symptoms
  • Continuously apply careful hygiene routines

Service

We aim for full business and support as usual for our customers. We have the capacity to do so, however while respecting your business guidelines and local regulations, and can reschedule service visits where needed. All technicians are working according to strict hygiene procedures.

Supply

Our supply operations are ramping up capacity to follow the increased business demand. All orders have been replanned and informed to customers. Our ambition is to have full production to get all orders out as soon as possible, delivering trucks and parts to the best extent possible.

Employees

We're following government guidelines in each country and are encouraging staff, where possible, to work from home.

Employees that remain to work on site in the factories, offices, warehouses and workshops are asked to take the necessary health and safety measures (social distancing, strict hygiene routines).

It is encouraging that although frequent testing is ongoing at several of our sites, we have very few positive test results. This means that the countermeasures we apply are functional and that our workplaces are safe for the colleagues that needs to be there.

Toyota Material Handling continues to apply strong restrictions on international business travel until further notice. A new travel policy and a new remote working policy has been issued to state our view and position on these matters also post pandemic.

If you have any questions, please contact the Toyota Material Handling organisation in your country.