We use cookies to ensure that you have the best experience on our site. OK

Manager Customer Solutions, European Key Accounts

Customer Solutions, Services (CSS) is part of Toyota Material Handling Europe’s Rental & Used organization. We are an area with strong customer focus and a wide range of responsibilities, such as Long-Term Rental, European Fleet Operations, as well as cooperation with EKA representing the entire Rental, Used & Service organization. We are searching for a new colleague to strengthen our Key Account business focus in particular.


CSS analysis and pricing excellence initiative coordination

• Analyse rental and service customer business, including pricing, contribution and related elements

• Coordinate and develop CSS input for Pricing Excellence projects

• Coordinate Pricing Excellence related CSS sub-projects


RFQ coordination

• Monitor EKA RFQs and identify needed CSS involvement

• Coordinate CSS input for individual RFQs

• Secure rental & service solution/calculation consistency and correctness

• Coordinate RFQ related CSS sub-projects


Product development

• Responsibility for assigned development tasks and initiatives


EKA cooperation coordination

• CSS tools and training coordination

• Identification of improvement areas

• Open topics & issue coordination


• Strong analytical capabilities

• Very good Excel skills

• Very good communication skills

• Strong organisational skills

• Rental & service area understanding/experience is an advantage

• Excellent team player, driver and self-motivated

• A structured and enthusiastic approach towards problem solving

• Fluent in English


Reports to: Vladimir Mergl, Director Customer Solutions, Services

Location: Toyota Material Handling Europe’s Marketing and Sales Office in Willebroek, Belgium


For more information, please contact: Vladimir Mergl, Director Customer Solutions, Services at vladimir.mergl@toyota-industries.eu

If you are interested in this career opportunity, please send your Curriculum Vitae and application letter in English no later than September 30th, 2019.

Apply now